Ukraine, Zaporizhzhia

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TO THE BARISTA COURSE

«Owner»

— Learn to manage Coffee Shop with a mentor

- Individual training from zero to pro

- Proper organization of processes

- Personnel management

- Start development processes

- Revealing all the secrets

Barista coffee shop owner

Personal lessons:

Number of classes: 10

Duration: 3 hours

Document: certificate in ukrainian and english

РАЗВЕРНИТЕ ОПИСАНИЕ

Coffee house management course in Zaporozhye.
The course is suitable for those who want to gain theoretical knowledge and skills in managing a future or existing coffee shop. This will make it possible to improve the internal development of the business, the structure of personnel, and to influence the increase in profits.

You will be trained by professional owners-mentors, on convenient days by agreement via the Internet.

You will learn:

- select and motivate staff;

- correctly interact with the guest;

- analyze sales;

- to control points of loss of money;

- develop strategies to increase sales;

- to influence the proceeds;

- get out of conflict situations;

- optimize work;

- understand the documentation.

If you want to learn how to brew coffee, create menus, train staff in the future, the course "Barista, latte art and 2X cocktails" is also suitable for you.

More than 300 baristas from all over Ukraine are our students!

More than 35 coffee houses all over Ukraine opened by our students!

Do you want the same?
Time to act – call/register! You will definitely succeed!

PROGRAM

Expand the program to select a course


PRACTICAL COURSES
Choose one of three practical courses in which you will learn how to brew coffee. You can take only one of three courses; each subsequent course contains information from the previous one.

INDIVIDUALIZED TRAINING PROGRAM
The program can be adjusted.
PRACTICAL COURSE

MODULE No. 1
You will find out:

- everything about the origin of coffee, the structure of berries, varieties, blends, production technology, methods of storing coffee beans;

- stages and types of roasting;

- what are monosorts and blends;

- decaffeination and aromatization of coffee and much more.

In this lesson we will analyze the types, specifics, and features of coffee machines and coffee grinders. How are they different and which ones are professional?

MODULE No. 2
You will learn to work with a coffee machine and coffee grinder. You will understand the equipment components, their purpose and maintenance, so that the work is as comfortable and productive as possible, without failures or breakdowns.

You will learn the rules of brewing coffee (grind size, temperature, serving portions, extraction time).

Practice of preparing classic coffee drinks: espresso, cappuccino, latte, etc.

The secret of perfectly frothed milk will be revealed to you. They will teach you how to taste coffee.

MODULE No. 3
Let's analyze the features and role of Latte Art in the development of the coffee business and the work of a barista.

The barista-trainer will tell you and show you what you will need for this creative process, creating drawings on coffee. How to draw on coffee?

You will learn what the ideal espresso should be and how to prepare milk for Latte Art. What are the main figures of Latte Art and how to implement them.

Let's prepare:
- ristretto
- cappuccino
- espresso
- latte macchiato
- latte in a modern style (with Latte Art)
- flatwhite
- raf coffee
- doppio
- vegan cappuccino
- espresso macchiato

You will taste all the prepared drinks!

Coffee beans and milk for your training are included in the course price.

During the training you will prepare about 100 cups of coffee! You will feel confident as a barista, you will be able to quickly find a job and earn money!

DOCUMENT
“Certificate” in ukrainian and english.

INDIVIDUALIZED TRAINING PROGRAM
The program can be adjusted.
PRACTICAL COURSE

MODULE No. 1
You will find out:

- everything about the origin of coffee, the structure of berries, varieties, blends, production technology, methods of storing coffee beans;

- stages and types of roasting;

- what are monosorts and blends;

- decaffeination and aromatization of coffee and much more.

In this lesson we will analyze the types, specifics, and features of coffee machines and coffee grinders. How are they different and which ones are professional?

MODULE No. 2
You will learn to work with a coffee machine and coffee grinder. You will understand the equipment components, their purpose and maintenance, so that the work is as comfortable and productive as possible, without failures and breakdowns.

You will learn the rules of brewing coffee (grind size, temperature, serving portions, extraction time).

Practice of preparing classic coffee drinks: espresso, cappuccino, latte, etc.

The secret of perfectly frothed milk will be revealed to you. They will teach you how to taste coffee.

MODULE No. 3
Let's analyze the features and role of Latte Art in the development of the coffee business and the work of a barista.

The barista-trainer will tell you and show you what you will need for this creative process, creating drawings on coffee. How to draw on coffee?

You will learn what the ideal espresso should be and how to prepare milk for Latte Art. What are the main figures of Latte Art and how to implement them.

MODULE No. 4
Let's look at the concept of coffee cocktails and the technology for their preparation. A barista trainer will teach you how to navigate the ingredients for coffee drinks and create cocktails with unique flavor combinations and unexpected flavors. You can turn on your creativity to the fullest!
You will acquire practical skills in making cold, hot, alcoholic and non-alcoholic cocktails based on coffee, which will allow you to become a high-level barista, as well as draw up coffee cards for restaurants, cafes and coffee shops, and this is another way to earn money!

Let's prepare:
- ristretto
- cappuccino
- espresso
- latte macchiato
- Latte in a modern style (with Latte Art)
- flatwhite
- raf coffee
- doppio
- vegan cappuccino
- espresso macchiato
- espresso martini
- Irish coffee
- espresso tonic
- affogato
- matcha latte
- cocoa
- Red Orange
- Fredo

You will taste all the prepared drinks!

Coffee beans and milk for your training are included in the course price.

During the training you will prepare about 100 cups of coffee! You will feel confident as a barista, you will be able to quickly find a job and earn money!

DOCUMENT
“Certificate” in ukrainian and english.

INDIVIDUALIZED TRAINING PROGRAM
The program can be adjusted.
PRACTICAL COURSE

MODULE No. 1
You will find out:

- everything about the origin of coffee, the structure of berries, varieties, blends, production technology, methods of storing coffee beans;

- stages and types of roasting;

- what are monosorts and blends;

- decaffeination and aromatization of coffee and much more.

In this lesson we will analyze the types, specifics, and features of coffee machines and coffee grinders. How are they different and which ones are professional?

MODULE No. 2
You will learn to work with a coffee machine and coffee grinder. You will understand the equipment components, their purpose and maintenance, so that the work is as comfortable and productive as possible, without failures or breakdowns.

You will learn the rules of brewing coffee (grind size, temperature, serving portions, extraction time).

Practice of preparing classic coffee drinks: espresso, cappuccino, latte, etc.

The secret of perfectly frothed milk will be revealed to you. They will teach you how to taste coffee.

MODULE No. 3
Let's analyze the features and role of Latte Art in the development of the coffee business and the work of a barista.

The barista-trainer will tell you and show you what you will need for this creative process, creating drawings on coffee. How to draw on coffee?

You will learn what the ideal espresso should be and how to prepare milk for Latte Art. What are the main figures of Latte Art and how to implement them.

MODULE No. 4
Let's look at the concept of coffee cocktails and the technology of their preparation. A barista-trainer will teach you how to navigate the ingredients for coffee drinks and make cocktails with unique flavor combinations, unexpected tastes. You can turn on your creativity to the fullest!
You will acquire practical skills in making cold, hot, alcoholic and non-alcoholic cocktails based on coffee, which will allow you to become a high-level barista, as well as draw up coffee cards for restaurants, cafes and coffee shops, and this is another way to earn money!

Let's prepare:
- ristretto
- cappuccino
- espresso
- latte macchiato
- Latte in a modern style (with Latte Art)
- flatwhite
- raf coffee
- doppio
- vegan cappuccino
- espresso macchiato
- espresso martini
- Irish coffee
- espresso tonic
- affogato
- matcha latte
- cocoa
- Red Orange
- Fredo

MODULE No. 5
Let's fix the art, the barista trainer will show more drawings on the coffee.

We will work on original teas, modern recipes and recipes that guests like the most.

We will show you the features of making milkshakes

Let's prepare:
- classic teas
- sea buckthorn tea
- ginger tea
- moroccan tea
- strawberry milkshake
- chocolate milkshake
- banana milkshake

You will taste all the prepared drinks!

Coffee beans and milk for your training are included in the course price.

During the training you will prepare about 100 cups of coffee! You will feel confident as a barista, you will be able to quickly find a job and earn money!

DOCUMENT
“Certificate” in ukrainian and english.


COURSES ON OPENING A COFFEE HOUSE
Choose one or two courses on opening a coffee shop. You can take 2 courses with any period of time between them - they complement each other. If you are starting your own business, you will also need to take one of the practical barista courses to train your staff.

INDIVIDUALIZED TRAINING PROGRAM
The program can be adjusted to suit the student.
VIDEO CONFERENCE COURSE

MODULE No. 1. STAFF TRAINING
Development of training program
Coffee making training
Customer service training
Testing and skills assessment
Feedback and improvement

MODULE No. 2. SAFETY AND SANITATION
Sanitary standards
Supply and storage of products
Regular inspection and maintenance of equipment
COVID-19 Training
Staff training in sanitary standards

MODULE No. 3. PERSONNEL MANAGEMENT
Recruitment and selection of personnel
Training and development
Schedule and schedule management
Motivation and stimulation
Communication and feedback
Conflict management

MODULE No. 4. MARKETING AND PROMOTION
Market and competitor research
Unique offer
Branding and interior design
Online advertising
Organization of events
Efficiency analysis

MODULE No. 4. FINANCIAL ACCOUNTING
Budgeting
Income accounting
Expense accounting
Tax accounting
Cost accounting
Cost optimization

MODULE No. 6. CUSTOMER REVIEWS
Conflicts with clients. Personnel behavior patterns. The price of conflict.
How to avoid?
Creating feedback channels
Problem solving
Creating a loyalty program
Reputation protection

MODULE No. 7. INNOVATION
Market and competitor research
Coffee master classes
Order system via mobile application
Own coffee roasting
Events, activities and various activities in the coffee shop. Is it worth spending your budget on this? What to organize? How to organize? For what?

MODULE No. 8. BUSINESS EXPANSION
Opening additional coffee shops
Franchising
Vіdkrittya kav'yarni
Online sales of coffee and accessories
Own roasting

MODULE No. 9. SERVICE AND WORK WITH GUESTS
Schemes of interaction with the client. Scripts and speech modules. Why and why?
Analysis of the target audience, in the context of speech modules for maximum revenue.
Portrait of a client. Which client is now, which client needs to be brought.
Concept Bank of objections. How to create? How to train staff? Why, after all, make it so complicated? How does the objection bank affect customer loyalty and profit?
Target audience. Client portrait. Loyalty cards linked to a phone number.
Friendly welcome
Product quality
Offering variety
Individual approach
Menu for children and special needs

MODULE No. 10. FORMATION AND TEAM MANAGEMENT
Definition of roles and responsibilities
Communication
Delegation and trust
Conflict Resolution
Creating development plans
Example of leadership
How to avoid fraud or outright theft by employees, motivation and control systems.
Checklists in the work of personnel. Work instructions for employees.
Why, how does it affect the work of a coffee shop. How to compose? How to force adherence to the instructions and is it worth it? How does this affect revenue?

MODULE No. 11. MANAGER OF THE COFFEE HOUSE. ROLE AND RESPONSIBILITIES
Leadership styles
Strategic management
Human Resources Management
Financial management
Marketing and promotion
Purchasing and inventory
Equipment monitoring
Definition of a Chef Barista

MODULE No. 12. INCREASED SALES
The concept of average bill. How to calculate, and why?
Additional sales. How, why, what should I sell to increase the average bill? How to set up additional sales without write-off, damage and financial losses? Why extra? don't buy goods? Why is the average bill not growing?
Sales scripts
Techniques for increasing sales
Up-sell features
Down-sell features
Cross-sell features
Sales steps
Examples of promotions that increase sales

DOCUMENT
“Certificate” in ukrainian and english.

INDIVIDUALIZED TRAINING PROGRAM
The program can be adjusted to suit the student.
VIDEO CONFERENCE COURSE

MODULE No. 1. BUSINESS PLAN DEVELOPMENT
How to draw up a business plan for a coffee shop
Financial plan for opening a coffee shop
Market analysis
Risks and ways to manage them

MODULE No. 2. COFFEE FORMATS
Standard coffee shop
Coffee shop of the third wave
Coffee shop "to go"
Coffee shop "bar style"
Mobile coffee shop
Franchise coffee shops
Coffee-cafe
Mobile coffee shop

MODULE No. 3. SELECTION OF LOCATION
Analysis of the place. SWOT analysis
Passability
Availability
Point in BC
Competition

MODULE No. 4. 3D LAYOUT OF COFFEE HOUSE
Definition of the concept
Creating the base of the room
Adding furniture and equipment
How to arrange equipment and optimize the workplace
Electricity power calculation
Decor and details
Lighting
Camera and viewing angles

MODULE No. 5. PURCHASE OF EQUIPMENT
Coffee equipment
Filtration equipment
Additional equipment per bar
Required utensils for opening
Checkout equipment

MODULE No. 6. MENU DEVELOPMENT
Coffee shop menu
Basic assortment of coffee
Calculation
Processing tea and other drinks
Dessert menu
Pricing
Regular updates

MODULE No. 7. PRODUCT SUPPLIERS
Coffee bean suppliers
Suppliers of milk and dairy products
Suppliers of syrups and additives
Dessert suppliers
Cookware suppliers
Suppliers of consumables packaging

MODULE No. 8. ADVERTISING AND MARKETING
Outdoor advertising
Targeted advertising on social networks
PR and local media:
Post-up posters and leaflet distribution

MODULE No. 9. STAFF RECRUITMENT
Setting service standards
Creating requirements for candidates
HR Fundamentals. How to select staff for a coffee shop?
Checking references
Internship and employee performance assessment
Business is people. Good people mean good business! How to motivate employees, remuneration systems.

MODULE No. 10. OPENING
Required documents and permits for opening
Required supplies
Development of a plan for the first working day
Testing

MODULE No. 11. EVALUATION AND ADAPTATION
Sales analysis and menu changes
Performance assessment
Personnel assessment
Evaluating customer experience
Competitive analysis

DOCUMENT
“Certificate” in ukrainian and english.

WHAT OUR STUDENTS SAY ABOUT THE COURSE:

It is very important for us that you get what you came to us for!

VIDEO REVIEWS


With your help, we become better!

All review stories

Marina

A friend of mine opened a coffee shop without taking courses and learned from her mistakes. Then I got burned out and refused to do it. My nerves gave way: one wrong decision and 4 problems need to be solved. I decided to follow the path through training. I don’t want to overpay $2000 for a refrigerator or coffee machine when I can get it for free. It’s better to invest this money in knowledge.


Zhenya

The owner also took a practical course in a coffee shop, because I’m starting from scratch, but I need to open up. Perhaps the topics from the course on discovery will be useful.


Valentine

I took this course because I need to learn how to manage a coffee shop, not open one. But it will also be useful for me to open it, I plan to sign up. I am already putting all the theory into practice.


Karina

Module 6 was particularly useful for me. Thanks for the course!


Alexander

The course was told first-hand by a teacher who knows his business, I learned a lot of insights, discovered a lot of subtleties for myself.


Marina

Everything was useful!


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WHERE ARE WE?

Leave a request to agree on the date of the first lesson through the messenger, you do not need to come to sign up. We are recording you via messenger.

YOUR BENEFITS

➤ you will be able to earn money after the course

➤ work in a coffee shop after the course

➤ you know all the details for opening a coffee shop

➤ get the skill of drawing with coffee

➤ opportunity to work abroad

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